Problem Statement

The customer Garhwal Mandal Vikas Nigam (GMVN) a State Government Enterprise was formed on 31st March 1976. Presently, with an authorized capital Rs.40 cr. and a dedicated workforce of over 3200 employees, it has more than 90 Tourist Guest Houses (TRH) and tourist bungalows all over Garhwal aimed to automate the entire process of reservation, check-in, check-out and billing for each of the TRH’s.

The Challenge

Key challenges faced during the development of this application-

  • Automation of the entire manual process
  • Consolidation of data from multi-site
  • Integration of payment gateway to the web
  • Availability of the application 24×7

TI Solution

TechInfiniti has implemented customized Reservation Management System at GMVN. The solution allows improving reservation management efficacy and increase bookings via seamless, real time online bookings enabling multi-site bookings. The solution also facilitates automation of critical reports like check in, check out, billing etc. The application has the following features-

  • Integrated eCommerce solution for online payment process and
  • Notification mechanism through sms and emails.
  • Real- time online bookings
  • Automatic generation of reports


  • Create your online presence
  • Increase in customer satisfaction
  • Increase in revenues by maximizing online bookings
  • Enhanced employee efficiency and transparency
  • Manage future reservations
  • Avoid conflicts in bookings

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